Last Updated: 5th June 2025 Welcome to 3eats.com, a proprietary platform owned by 3eats NG ("3eats", "we", "us", "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application (collectively, the "Platform"). By using the Platform, you consent to the practices described in this policy.
We collect the following types of information:
.Full name
.Phone number
.Email address
.Delivery address
.Payment method details (processed securely by third-party payment providers)
IP address
.Browser type and version
.Device identifiers
.Operating system
.Location data (with permission)
Order history
.Preferences and interactions on the Platform
.Feedback or reviews
.Support requests and chat messages
We use your data to:
.Register and manage your user account
.Process and deliver your orders
.Communicate order updates and promotional messages
.Improve user experience and optimize the Platform
.Prevent fraud, misuse, and other unlawful activity
.Respond to support requests and inquiries
.Comply with legal obligations
We process your data based on:
.Contractual necessity – to fulfill our agreement with you
.Legitimate interest – to improve our services and protect our platform
.Consent – for marketing or where required
.Legal obligation – where required by law or regulation
We do not sell your data. We only share your information with:
.Delivery agents to complete your food delivery
.Restaurants to fulfill your food order
.Third-party payment processors (for secure payments)
.Service providers who help with hosting, customer support, or analytics
.Regulatory or law enforcement agencies when required by law
.All third parties are under strict obligations to protect your data.
We retain your personal data only as long as necessary:
To provide services and complete transactions
For legal, accounting, or tax purposes
To maintain accurate business records
You can request account deletion, after which we will remove your data unless legally required to keep it.
Under Nigerian law, you have the right to:
.Access your personal data
.Correct inaccurate or incomplete data
.Request deletion of your data (subject to legal obligations)
.Withdraw consent where processing is based on consent
.Object to processing for direct marketing
.Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
.To exercise any of these rights, contact us at support@3eats.com.
We implement strong security measures to protect your information:
.SSL encryption
.Secure servers
.Access controls
.Monitoring and logging
Despite our efforts, no system is 100% secure, so we encourage you to keep your login credentials private.
Our Platform uses cookies and similar technologies to:
.Keep you signed in
.Track usage patterns
.Personalize content and offers
.You may disable cookies in your browser settings, but this may affect Platform functionality.
Our services are intended for adults (18+). We do not knowingly collect data from individuals under 18. If we become aware that we have done so, we will delete it promptly.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
We may update this policy from time to time. When we do, we will update the date above and notify users if required.
If you have questions or requests about this Privacy Policy or your personal data, contact us at:
📧 support@3eats.com
📍 3eats Food, Nigeria
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR) and any successor legislation.