Last Updated: 5th June 2025 Welcome to 3eats.com, a proprietary website and mobile application operated by 3eats Food LTD ("3eats", "we", "us"). By accessing or using this platform ("Platform"), you ("User", "you", "your") agree to the following terms and conditions. We know legal documents aren’t the most fun to read, but it’s important you go through this carefully. By using this Platform, you agree to be legally bound by these terms. If anything here is unclear, feel free to contact us at support@3eats.com — we’re happy to help.
1.1. These terms govern your access and use of our website and app (collectively the "Platform").
1.2. By using our Platform, you accept and agree to be bound by these terms.
1.3. Breach of any part of these terms may lead to suspension or termination of your access.
1.4. We may update these terms at any time. Please check back regularly.
1.5. If you do not accept these terms, please do not use our services.
2.1. Our Platform allows Users to request food pickup and delivery from restaurants near them.
2.2. 3eats acts solely as a delivery agent — ordering and delivering food based on your request.
2.3. We are not partnered with or affiliated with the restaurants listed.
2.4. We do not guarantee the quality, safety, or accuracy of food or restaurant listings.
2.5. All warranties (express or implied) regarding food quality are disclaimed to the fullest extent of the law.
3.1. We do not guarantee uninterrupted availability of the Platform.
3.2. We are not liable for technical errors, downtime, or content inaccuracies.
3.3. You are responsible for ensuring your access to our Platform is secure.
4.1. You must be at least 18 years old and legally capable of entering a contract.
4.2. To use our services, you must create an account using your name, phone number, email, and delivery address.
4.3. A one-time password (OTP) is sent to verify your account.
4.4. Keep your login details secure. You’re responsible for all activity under your account.
4.5. You can delete your account anytime.
4.6. We reserve the right to verify your information and suspend accounts for any suspected breach.
5.1. All payments are processed via third-party providers.
5.2. We accept:
.Debit cards
.Bank transfers
.QR codes
.Electronic wallets
Any other method introduced by our partners
5.3. Prices are in Nigerian Naira and include taxes where applicable.
5.4. Total charges (including delivery fees) are displayed at checkout.
5.5. Payment is required at the time of placing your order.
6.1. All rights to the Platform and its content belong to 3eats or its licensors.
6.2. You may not copy, reverse-engineer, or reproduce any part of our Platform without permission.
6.3. If you believe your rights have been infringed, contact support@3eats.com.
7.1. All food information is provided for general use and not as professional advice.
7.2. We do not guarantee content accuracy or completeness.
8.1. Nothing here excludes liability for death or injury caused by our negligence.
8.2. We are not liable for:
.Technical issues
.Misuse of your account
.Inaccurate content from restaurants
.Business losses
.Delay or failure in delivery due to events outside our control
9.1. You agree to indemnify 3eats against any claims arising from your misuse of the Platform or breach of these terms.
10.1. These terms apply as long as you use our services.
10.2. You or 3eats can terminate your account at any time.
You must not:
.Break any laws using the Platform
.Use false identity or misleading info
.Attempt to hack or interfere with our software
.Reproduce or reverse-engineer our content
By using our services, you consent to:
.Receiving digital communication
.Using digital signatures for transactions
If any provision of these terms is invalid, the rest remain enforceable.
We process your personal data in accordance with our Privacy Policy. We do not share your information with third parties except for payment processors.
We may:
.Suspend or terminate your account
.Report illegal activity to authorities
.Take legal action where necessary
16.1. Images may be illustrative only.
16.2. You can modify your order before confirming.
16.3. Once confirmed and accepted by the restaurant, cancellations may not be allowed.
16.4. You can track past orders via your account dashboard.
17.1. We deliver food directly to the address you provide.
17.2. You are responsible for receiving your order at the agreed location.
17.3. If you fail to receive the order, we reserve the right to refuse refunds.
17.4. Contact us immediately for missing or incorrect deliveries. Do not tamper with the items.
Send all complaints to support@3eats.com or use the in-app chat feature.
19.1. We make no warranties about the performance or reliability of the services or food quality.
19.2. We do not provide medical advice, healthcare services, or sell pharmaceutical products.
.Promo Codes:
.Must be used legally and only once
.Can be withdrawn or disabled at any time
.Have no cash value
.May expire or be cancelled without notice
.May be revoked if misused
These terms are governed by the laws of the Federal Republic of Nigeria, and disputes shall be handled by Nigerian courts.
This Terms of Use was last updated on 5th June 2025 by 3eats Food LTD.